YEARS OF EXPERIENCE
WHY IS KNOWALL MATRIX POWERFUL? RELIABLE? SAFE?
Each of our clients have their unique library management system needs. We make sure our library software features cater to your needs and helps you manage your library smoothly.
The catalogue feature in our integrated library system helps you successfully manage multiple resources formats:
Our AutoCat function helps you quickly add catalogue records to your library system. It automatically downloads bibliographic records and images for you from Google Books, the COPAC libraries and specialist sources. AutoCat will help your users to identify the book and its media type easily.
Some of the other features in this module:
Our web OPAC is suitable for private catalogs for schools, colleges, government departments, businesses, private law practices and workplace libraries or for public catalogs. You can make your catalogue openly available or securely restricted. Choose to be a lending library or a reference-only library.
Search easily with our Google-type search feature.
Simple search – with automatic truncation.
Advanced search – with phrase searching or Boolean logic.
Relevancy ranking and other sorting options.
Narrow search results by media, e.g. book, journal, CD, website, document.
Narrow search results by office, branch or campus.
Narrow search results by subject.
Narrow search results by author.
Select items for printing or exporting to citators.
Your patrons will get a very personalized experience in your account with these library system features:
All the above features are optional – you decide whether you want to offer them to patrons.
Web OPAC offers other functionalities such as:
Our integrated library software keeps all patrons’ data private and secure.
We get you started by helping you import your patrons from Windows Active Directory or other central user registry into KnowAll Matrix.
As patrons come and go or change their details, KnowAll Matrix has the integration tools to automate these scenarios and help you maintain patrons efficiently and painlessly.
You will be able to manage your patrons efficiently with these additional features of our integrated library system:
Our application engineers will carry out your initial library software installation on the hosted platform (Microsoft Azure servers). Access details will be given to you. There is no need to involve you or your IT staff while we do this for you.
Our installation service is included in your annual subscription price.
We will add your logo to your site and apply your colours as part of the set-up. If you want to change this later on you can either do it yourself via the Configuration Settings or ask us to do it for a small extra charge, agreed with you in advance.
FULLY MAINTAINED LIBRARY MANAGEMENT SYSTEM
We perform nightly back-ups of all your data in your integrated library system. Backups are encrypted in transit and at-rest off-site.
We will apply new versions on your integrated library system as soon as they are available. This keeps you up-to-date with fixes, improvements, and new features & functions.
Some integrated library software vendors charge for new versions. You’ll find that we’re different. New versions are included in your annual subscription and include:
HELP & SUPPORT
Our support engineers are ready Monday to Friday during office hours (9.00 am to 5.00 pm) to answer your questions by email or phone. We use a help desk ticketing system to keep track of your questions and make sure we get back to you promptly.
You can get answers to your questions at any time of the day by searching our dedicated KnowAll Matrix Help Centre. Each help topic has fully illustrated manual style content and some include an optional video. You can also leave comments to help us improve the content.
Our clients rarely leave us for another system. It’s because we listen and respond to your questions and take on board your feedback.
Let us show you how our library management system can fit your needs
Start using KnowAll Matrix today. No installation. No obligation. No fee.
ARE YOU READY TO DISCOVER MORE?
THESE ADDITIONAL MODULES OF KNOWALL MATRIX LIBRARY MANAGEMENT SYSTEM WILL MAKE A BIG DIFFERENCE TO YOUR LIBRARY ADMINISTRATION:
LOANS AND CIRCULATION
Our Access and Loans module replaces the traditional Circulation module. The module uses roles and permissions that you assign to your patrons so you control:
Our integrated library software provides circulation controls that you’d expect in a traditional library management system. You can set up lending policies too. More on these features:
An important part of demonstrating use of your library is the ability to produce hard facts and figures about how your library is being used. KnowAll Matrix provides statistics on access and lending activity. There are also easy-to-use pre-configured reports ready to view, print or email to colleagues.
Keep track of the purchase and receipt of new resources. You can perform different tracking functions with KnowAll Matrix:
Use our Finance Report Generator to generate pre-configured expenditure reports quickly. This feature helps you to save time and allows you to review expenditure whenever you want. You can generate different types of reports:
Based on the date parameter you choose:
Our integrated library system offers you budgeting and planning features which helps you to successfully manage and plan your library budget. Some benefits of this functionality:
Other features in the Finance and Acquisition module are:
Our serials module is quite flexible and allows you to change a pattern. This module offers:
Easily record receipt of subscription parts, journal issues and loose-leaf updates with our Quick Check-in feature.
The serials module is all about setting up subscriptions and then making sure you receive all the issues. It uses the Catalog to hold the bibliographic and local holdings and the Acquisitions and Finance Module to record the initial order and subsequent recurring invoices.
This full integration makes for a very streamlined workflow. You don’t need to duplicate information in different modules. It’s also much easier for library patrons to check a single catalog for all titles no matter how they are purchased.
The serials management feature helps you manage your subscriptions efficiently. Some of these features are:
Let us show you how would this library management software fit your needs!
Our integrated library management software services that help you move smoothly to KnowAll Matrix
We help you with the migration of data from your old library management system. We can handle data from other library management software packages as well as structured formats like Access databases, Excel spreadsheets, MARC 21 and XML. With our service you can save time and avoid spending many hours re-keying data.
We aim to minimise work disruptions with our efficient and fast data conversion services. Here are the stages involved:
Stage 1: Send quote and feasibility report
Stage 2: Pilot run
Stage 3: System goes Live
If you purchase data conversion services we will help with project management. Using Teamworks tool, we set up a project with a pilot conversion and then a live conversion phase.
We have experience of helping over 500 clients transfer from their old system to one of ours. You will benefit from our tried and trusted processes and clear project management.
TRAINING AND CONSULTANCY SERVICES
Ask us for training or consultancy at your premises in order to benefit from face-to-face interaction and hands-on practice.
We have standard training courses to cover the basics in each module you have purchased or bespoke training and consultancy days designed to meet your specific requirements.
Our one hour online sessions are great for top-ups or to help you with trouble shooting. To access these sessions all you need is an internet connected computer and an audio connection by phone or computer microphone. This is an inexpensive option. Sessions can be arranged at short notice.
WE ARE HERE FOR YOU
We love to hear your ideas and welcome your feedback. They help us improve our library management system for you. We look after our clients from the very start and ongoing.