Our customers are at the centre of everything we do. We value their feedback and offer them guidance as they need. They love the simplicity of our system, reliability, excellent customer support, and quick response times.
“I liked the simplicity of the system and the reasonable pricing structure, but also the clear links to reviews. Bailey Solutions staff have always been very open to feedback and available to offer guidance. It is so reliable! I know that if the bell is going to go for the next lesson in 10 minutes time, I will be able to issue books in time!”
“We moved to KnowAll Matrix from Simple little library system, another product by Bailey Solutions. KnowAll Matrix is an advanced version and has a range of additional features which works perfectly to manage our library. The product is comprehensive and dynamic. The team has been extremely helpful in our transition to KnowAll matrix and they have provided constant support. We are very satisfied with the product and the customer support”
“I liked the simplicity of the system and the reasonable pricing structure, but also the clear links to reviews. Bailey Solutions staff have always been very open to feedback and available to offer guidance. It is so reliable! I know that if the bell is going to go for the next lesson in 10 minutes time, I will be able to issue books in time!”
“We moved to KnowAll matrix from Simple little library system, another product by Bailey Solutions. KnowAll Matrix is an advanced version and has a range of additional features which works perfectly to manage our library. The product is comprehensive and dynamic. The team has been extremely helpful in our transition to KnowAll Matrix and they have provided constant support. We are very satisfied with the product and the customer support”
“Shoosmiths has been using KnowAll since 2007 and we have found it invaluable in keeping track of acquisitions, serials and claims, as well as giving our staff easy access to the library catalog. We have been particularly impressed by the level of support offered by Bailey Solutions. Our questions are usually answered immediately and they go out of their way to resolve more difficult queries in a timely way with minimum input from our IS department.”
“KnowAll is designed by a former Law Librarian who has an in-depth understanding of the way law firms operate. This experience has resulted in a system which provides the functionality essential to effectively manage a firm’s resources. It is cloud based, intuitive and requires little training. The system has met all our needs and the team is very supportive and very open to suggestions for ongoing developments.”
“KnowAll Matrix is a modern, clean, intuitive system both from a user’s and cataloguer’s perspective and is easily configurable for the requirements of law libraries. Crucially, the transitioning project plan was extremely well managed and supported by Bailey Solutions who have vast experience in data extraction, cleansing and conversion. The ease of use of the product is demonstrated by the fact that little staff training has been required. It is adaptable, intuitive and keenly priced.”
“Clarke Willmott has been using KnowAll for its integrated library management system since 2003. We really appreciate the responsiveness of Penny and her team. We make suggestions and they take them seriously. In a very short period of time, our suggestions for improvements are generally implemented.”
“KnowAll Matrix is a modern, clean, intuitive system both from a user’s and cataloger’s perspective and is easily configurable for the requirements of law libraries. Crucially, the transitioning project plan was extremely well managed and supported by Bailey Solutions who have vast experience in data extraction, cleansing and conversion. The ease of use of the product is demonstrated by the fact that little staff training has been required. It is adaptable, intuitive and keenly priced.”
Clarke Willmott has been using KnowAll for its integrated library management system since 2003. We really appreciate the responsiveness of Penny and her team. We make suggestions and they take them seriously. In a very short period of time, our suggestions for improvements are generally implemented.”
“Shoosmiths has been using KnowAll since 2007 and we have found it invaluable in keeping track of acquisitions, serials and claims, as well as giving our staff easy access to the library catalog. We have been particularly impressed by the level of support offered by Bailey Solutions. Our questions are usually answered immediately and they go out of their way to resolve more difficult queries in a timely way with minimum input from our IS department.”
“KnowAll is designed by a former Law Librarian who has an in-depth understanding of the way law firms operate. This experience has resulted in a system which provides the functionality essential to effectively manage a firm’s resources. It is cloud based, intuitive and requires little training. The system has met all our needs and the team is very supportive and very open to suggestions for ongoing developments.”
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