Client Testimonials

We take pride in our work and go out of our way to ensure you receive the best possible service – but don’t take our word for it. See why clients choose KnowAll Matrix as their library software system.

"The reason we use KnowAll is because it’s very easy to use from the library team’s point of view and by the partners and staff. It’s allowed us to keep track of books and subscriptions. Because it’s hosted, our IT team do not have to run updates – it’s all done for us. Bailey Solutions are very helpful and knowledgeable and can solve our problems."

Alan Lewis

Moore Global

Hear more from Alan and Sarah in their video testimonials.

“We have used KnowAll at Baker & McKenzie since 2003. We found that it has been an invaluable tool for us and KnowAll handles the complexities of legal serials, which is important for a legal library like ours. The acquisitions and financial reporting systems are essential tools for budgeting, and the web-based user view is simple and clear to use.”

Sarah Brittan

Baker & McKenzie

Shoosmiths logo

“Shoosmiths has been using KnowAll since 2007 and we have found it invaluable in keeping track of acquisitions, serials and claims, as well as giving our staff easy access to the library catalogue. We have been particularly impressed by the level of support offered by Bailey Solutions. Our questions are usually answered immediately and they go out of their way to resolve more difficult queries in a timely way with minimum input from our IS department.”

Aileen Johnston

Shoosmiths LLP

Clarke Wilmott Logo

“Clarke Willmott has been using KnowAll for its integrated library management system since 2003. We really appreciate the responsiveness of Penny and her team. We make suggestions and they take them seriously. In a very short period of time, our suggestions for improvements are generally implemented.”

Janis Law

Clarke Willmott

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